Seeing the demand for Home Services on Amazon starting to explode in 2015, My Chore Buddy was launched as a local home services provider on Amazon...initially in just Southern California where the company is based. With a small crew of just 5 technicians, the service rapidly took off such that it employed over 300 technicians across the county by the end of 2018. Seeing an opportunity to expand the offering to customers outside of Amazon, the company embarked on a 2 year mission to build a simple and intuitive way for customers to get quotes and book a local certified pro outside of Amazon. Hence APi Technologies, Inc was born. So although the service itself has had 5+ years of experience delivering 5-star service via Amazon, the direct to consumer model via MyChoreBuddy.com actually launched in June 2020. Yes. In the middle of a pandemic.
Our mission to deliver a better customer experience started with the quoting process. We sought to eliminate 2 things: 1) The "estimation" process inherent on the Amazon Home Services platform that did not guarantee "what you see is what you get". So to do this, we focussed on the nuances associated with the brands themselves and the individual SKUs (i.e. products). So our service catalog is like no other. It enables you the customer to find your EXACT product that needs to be serviced. No more guess work. Next was 2) the irratating back-and-forth quoting and negotiation process associated with the gig economy apps such as thumbtack, handy and task rabbit. So we eliminated the need for you the customer to pick your buddy. How did we do that? We built our own proprietary machine learning matching and routing engine via our technology group APi Technologies, Inc. We call this engine an experts-as-a-service platform. And what it does is ensures that the technician being assigned to your project is most qualified to perform the work. How? Instead of opening the expert marketplace up to anyone with a smart phone we partnered with the best top national service providers in each category we service. Think "Geek Squad" for example for home computer and home entertainment set-up.
As MyChoreBuddy.com enters its 6th month into existance, we see a bright future ahead. Our brand partners are embracing the product-specific pricing model. And customers love the simple easy to use platform. We plan to add more brands, more products/services as we move forward. End-to-end home services. So if you can't find your service but would like to work with us, please fill out a request using the link at the bottom of every page.
Marc Barad, Chief Product Officer
A serious gadget hound, Marc is a technology geek by trade. He graduated from UCSB many many years ago with a degree in Computer Science and went on to get his MBA from USC in the mid '90s. Prior to founding APi Technologies, Inc and Chore Buddy, he spent 25+ years in technology development and consulting positions for leading firms such as FIS, Oracle, HCL, Wipro and Infosys.
Marc lives and works in Orange County, CA with his wife and 3 dogs. He has 2 adult children - who on occasion still live with him and his wife at home.
Marc can be reached at his Chore Buddy email address: email@example.com